ICTICT202

Work and communicate effectively in an ICT environment

This unit is an accredited training resource consistent with the Nationally Recognised Training requirements for Vocational Education and Training (VET) and is ideal for Registered Training Organisations (RTOs) in Australia. It consists of Learning Resource Material (instructional theory), an Assessment Workbook, and information about assessment mapping to the Performance Criteria, Knowledge Evidence, and Performance Evidence requirements of this accredited unit.

Our ICTICT202 training product is available for purchase as a hardcopy (printed) book in both Learner Guide and Trainer/Assessor Guide variants. This unit is available for enrolment and online training/assessment via Catapult LMS (Learning Management System). NOTE: If you are a training provider, please do your own validation, in accordance with your Training and Assessment Strategy (TAS).

$17.00 inc GST

Total: $17.00

Unit information about the ICTICT202 training material in this resource

ICTICT202 information from training.gov.au.

Application

This unit describes the skills and knowledge required to work and communicate effectively within organisational policies and governance arrangements, using information and communications technology (ICT) systems, equipment and software.

It applies to individuals who may work under supervision with responsibility to support others within a small office environment.

Unit mapping information

This unit supersedes ICAICT202A Work and communicate effectively in an IT environment

Licensing, legislative, regulatory or certification requirements

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Foundation skills

This unit contains foundation skills

Unit sector or competency field

General ICT

Prerequisite, co-requisite or interdependent assessment of units

None specified.

Assessment conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:

  • a workstation

  • a range of ICT equipment, operating systems, software and technical information

  • organisational policies, procedures and governance documents

Assessors must satisfy NVR/AQTF assessor requirements.

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