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Home / SIT Tourism, Travel and Hospitality / Skill Sets / SITSS00036 Customer Service

SITSS00036 Customer Service

A set of skills to equip individuals to provide quality customer service when working in any sector of the tourism, travel and hospitality industry.

This skill set entails 2 units:

SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity

Showing all 2 results

  • SITXCCS006

    $10.00

    SITXCCS006

    Provide service to customers

    Categories: All Units, SIT30116 Certificate III in Tourism, SIT30216 Certificate III in Travel, SIT30516 Certificate III in Events, SIT30616 Certificate III in Hospitality, SIT30716 Certificate III in Hospitality (Restaurant Front of House), SIT30816 Certificate III in Commercial Cookery, SIT30916 Certificate III in Catering Operations, SIT40516 Certificate IV in Commercial Cookery, SIT40616 Certificate IV in Catering Operations, SITSS00036 Customer Service, SITSS00048 Espresso Machine Operation, SITSS00061 Visitor Information Services, Units
    $10.00
  • SITXCOM002

    $10.00

    SITXCOM002

    Show social and cultural sensitivity

    Categories: All Units, SIT20116 Certificate II in Tourism, SIT20316 Certificate II in Hospitality, SIT20416 Certificate II in Kitchen Operations, SIT30116 Certificate III in Tourism, SIT30216 Certificate III in Travel, SIT30516 Certificate III in Events, SIT30616 Certificate III in Hospitality, SIT30716 Certificate III in Hospitality (Restaurant Front of House), SIT30816 Certificate III in Commercial Cookery, SIT30916 Certificate III in Catering Operations, SIT40116 Certificate IV in Travel and Tourism, SITSS00036 Customer Service, Units
    $10.00

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  • BSB Business Services
  • CHC Community Services
  • CPC White Card
  • CPP Cleaning Operations
  • FNS Financial Services
  • FSK Foundation Skills
  • HLT Health
  • ICT Information and Communications Technology
  • SIR Retail Services
  • SIT Tourism, Travel and Hospitality
  • TAE Training and Education
  • TLI Transport and Logistics

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