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Home / SIR Retail Services / Qualifications / SIR20216 Certificate II in Retail Services

SIR20216 Certificate II in Retail Services

12 units must be completed:

7 core units

5 elective units consisting of:

3 units from the list below

2 units from the list below elsewhere in SIR Retail Services Training Package or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Qualification details on training.gov.au

Showing 1–16 of 17 results

  • BSBWOR204

    BSBWOR204

    Use business technology (Superseded)

    Categories: All Units, BSB20115 Certificate II in Business (Superseded), BSB30915 Certificate III in Business Administration (Education) (Superseded), BSB31015 Certificate III in Business Administration (Legal) (Superseded), BSB31115 Certificate III in Business Administration (Medical) (Superseded), CHC33015 Certificate III in Individual Support (superseded), CHC34015 Certificate III in Active Volunteering, CHC40113 Certificate IV in School Age Education and Care, CHC43015 Certificate IV in Ageing Support, CHC43115 Certificate IV in Disability (superseded), CHC43515 Certificate IV in Mental Health Peer Work, HLT23215 Certificate II in Health Support Services (Superseded), HLT33015 Certificate III in Allied Health Assistance, HLT43015 Certificate IV in Allied Health Assistance, SIR20216 Certificate II in Retail Services, SIT30216 Certificate III in Travel, Units
  • FSKLRG09

    FSKLRG09

    Use strategies to respond to routine workplace problems

    Categories: All Units, CHC22015 Certificate II in Community Services, CHC24015 Certificate II in Active Volunteering, SIR20216 Certificate II in Retail Services, Units
  • SIRRFSA001

    SIRRFSA001

    Handle food safely in a retail environment

    Categories: All Units, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, SIR40316 Certificate IV in Retail Management, Units
  • SIRRINV001

    SIRRINV001

    Receive and handle retail stock

    Categories: All Units, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, SIR30316 Certificate III in Business to Business Sales, Units
  • SIRRMER001

    SIRRMER001

    Produce visual merchandise displays

    Categories: All Units, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, Units
  • SIRRMER002

    SIRRMER002

    Merchandise food products

    Categories: All Units, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, Units
  • SIRXCEG001

    SIRXCEG001

    Engage the customer

    Categories: All Units, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, SIR30316 Certificate III in Business to Business Sales, Units
  • SIRXCOM001

    SIRXCOM001

    Communicate in the workplace to support team and customer outcomes

    Categories: All Units, SIR10116 Certificate I in Retail Services, SIR20216 Certificate II in Retail Services, Units
  • SIRXIND001

    SIRXIND001

    Work effectively in a service environment

    Categories: All Units, SIR10116 Certificate I in Retail Services, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, SIR30316 Certificate III in Business to Business Sales, Units
  • SIRXIND002

    SIRXIND002

    Organise and maintain the store environment

    Categories: All Units, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, Units
  • SIRXIND003

    SIRXIND003

    Organise personal work requirements

    Categories: All Units, SIR10116 Certificate I in Retail Services, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, Units
  • SIRXIND004

    SIRXIND004

    Plan a career in the retail industry

    Categories: All Units, SIR10116 Certificate I in Retail Services, SIR20216 Certificate II in Retail Services, Units
  • SIRXPDK001

    SIRXPDK001

    Advise on products and services

    Categories: All Units, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, BSBSS00119 Customer Service Skill Set, SIR20216 Certificate II in Retail Services, SIT20116 Certificate II in Tourism, SIT30116 Certificate III in Tourism, SIT30616 Certificate III in Hospitality, Units
  • SIRXPDK002

    SIRXPDK002

    Advise on food products and services

    Categories: All Units, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, Units
  • SIRXRSK001

    SIRXRSK001

    Identify and respond to security risks

    Categories: All Units, SIR20216 Certificate II in Retail Services, SIR30216 Certificate III in Retail, SIR30316 Certificate III in Business to Business Sales, Units
  • SIRXSLS002

    SIRXSLS002

    Follow point-of-sale procedures

    Categories: All Units, SIR20216 Certificate II in Retail Services, Units
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