ICTSS00107 Introductory Help Desk Skill Set
This skill set addresses the skills and knowledge required to perform routine Information and Communications Technology (ICT) support for a range of purposes required within an ICT context.
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Interact and resolve queries with ICT clients$16.00
Update and maintain hardware, software and documentation inventories$16.00
Develop solutions for basic ICT malfunctions and problems$16.00
Maintain ICT system integrity$16.00