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Home / ICT Information and Communications Technology / Skill Sets / ICTSS00107 Introductory Help Desk Skill Set

ICTSS00107 Introductory Help Desk Skill Set

This skill set addresses the skills and knowledge required to perform routine Information and Communications Technology (ICT) support for a range of purposes required within an ICT context.

Showing all 4 results

  • ICTICT219

    $16.00

    ICTICT219

    Interact and resolve queries with ICT clients

    Categories: All Units, ICT20120 Certificate II in Applied Digital Technologies, ICT30120 Certificate III in Information Technology, ICTSS00107 Introductory Help Desk Skill Set, Units
    $16.00
  • ICTSAS210

    $16.00

    ICTSAS210

    Update and maintain hardware, software and documentation inventories

    Categories: All Units, ICT20120 Certificate II in Applied Digital Technologies, ICT30120 Certificate III in Information Technology, ICTSS00107 Introductory Help Desk Skill Set, Units
    $16.00
  • ICTSAS211

    $16.00

    ICTSAS211

    Develop solutions for basic ICT malfunctions and problems

    Categories: All Units, ICT20120 Certificate II in Applied Digital Technologies, ICT30120 Certificate III in Information Technology, ICTSS00107 Introductory Help Desk Skill Set, Units
    $16.00
  • ICTSAS213

    $16.00

    ICTSAS213

    Maintain ICT system integrity

    Categories: All Units, ICT20120 Certificate II in Applied Digital Technologies, ICT30120 Certificate III in Information Technology, ICTSS00107 Introductory Help Desk Skill Set, Units
    $16.00

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