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Home / ICT Information and Communications Technology / Skill Sets / ICTSS00107 Introductory Help Desk Skill Set

ICTSS00107 Introductory Help Desk Skill Set

This skill set addresses the skills and knowledge required to perform routine Information and Communications Technology (ICT) support for a range of purposes required within an ICT context.

Showing all 4 results

ICTICT219
$16.00

ICTICT219

Interact and resolve queries with ICT clients

Categories: All Units, ICT20120 Certificate II in Applied Digital Technologies, ICT30120 Certificate III in Information Technology, ICTSS00107 Introductory Help Desk Skill Set, Units

$16.00
ICTSAS210
$16.00

ICTSAS210

Update and maintain hardware, software and documentation inventories

Categories: All Units, ICT20120 Certificate II in Applied Digital Technologies, ICT30120 Certificate III in Information Technology, ICTSS00107 Introductory Help Desk Skill Set, Units

$16.00
ICTSAS211
$16.00

ICTSAS211

Develop solutions for basic ICT malfunctions and problems

Categories: All Units, ICT20120 Certificate II in Applied Digital Technologies, ICT30120 Certificate III in Information Technology, ICTSS00107 Introductory Help Desk Skill Set, Units

$16.00
ICTSAS213
$16.00

ICTSAS213

Maintain ICT system integrity

Categories: All Units, ICT20120 Certificate II in Applied Digital Technologies, ICT30120 Certificate III in Information Technology, ICTSS00107 Introductory Help Desk Skill Set, Units

$16.00

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BSB Business Services
CHC Community Services
CPC White Card
CPP Cleaning Operations
FNS Financial Services
FSK Foundation Skills
HLT Health
ICT Information and Communications Technology
SIR Retail Services
SIT Tourism, Travel and Hospitality
TAE Training and Education
TLI Transport and Logistics

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