Showing all 4 results

• BSBOPS304

  BSBOPS304

  Deliver and monitor a service to customers

  Categories: All Units, BSB30120 Certificate III in Business, BSB30220 Certificate III in Entrepreneurship and New Business, BSBSS00119 Customer Service Skill Set, FNS30120 Certificate III in Financial Services, TLI30319 Certificate III in Supply Chain Operations (superseded), TLI30321 Certificate III in Supply Chain Operations, Units

• BSBOPS305

  BSBOPS305

  Process customer complaints

  Categories: All Units, BSB30120 Certificate III in Business, BSB30220 Certificate III in Entrepreneurship and New Business, BSBSS00119 Customer Service Skill Set, TLI20420 Certificate II in Supply Chain Operations (superseded), TLI20421 Certificate II in Supply Chain Operations, TLI30319 Certificate III in Supply Chain Operations (superseded), TLI30321 Certificate III in Supply Chain Operations, Units

• SIRXCEG002

  SIRXCEG002

  Assist with customer difficulties

  Categories: All Units, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, BSBSS00119 Customer Service Skill Set, SIR30216 Certificate III in Retail, SIR30316 Certificate III in Business to Business Sales, Units

• SIRXPDK001

  SIRXPDK001

  Advise on products and services

  Categories: All Units, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, BSBSS00119 Customer Service Skill Set, SIR20216 Certificate II in Retail Services, SIT20116 Certificate II in Tourism, SIT30116 Certificate III in Tourism, SIT30616 Certificate III in Hospitality, Units