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Home / BSB Business Services / Skill Sets / BSBSS00034 Basic Customer Engagement Skill Set

BSBSS00034 Basic Customer Engagement Skill Set

This skill set is designed for persons who are seeking to enter the industry and require basic operator skills or are working in a customer engagement centre and require recognition of their current skills.

This skill set entails 4 units:

BSBWHS201 Contribute to health and safety of self and others
BSBCUE205 Prepare for work in a customer engagement environment
BSBCUE203 Conduct customer engagement
BSBITU101 Operate a personal computer

Showing all 5 results

  • BSBCUE203

    $12.00

    BSBCUE203

    Conduct customer engagement (Superseded)

    Categories: BSB20215 Certificate II in Customer Engagement (Superseded), BSB30215 Certificate III in Customer Engagement (Superseded), BSBSS00034 Basic Customer Engagement Skill Set, FNS30115 Certificate III in Financial Services (superseded), FNS30120 Certificate III in Financial Services, Units
    $12.00
  • BSBCUE205

    $12.00

    BSBCUE205

    Prepare for work in a customer engagement environment (Superseded)

    Categories: BSB20215 Certificate II in Customer Engagement (Superseded), BSBSS00034 Basic Customer Engagement Skill Set, Units
    $12.00
  • BSBITU101_WIN10

    $12.00

    BSBITU101_WIN10

    Operate a personal computer

    Categories: BSB10115 Certificate I in Business (Superseded), BSB20215 Certificate II in Customer Engagement (Superseded), BSBSS00034 Basic Customer Engagement Skill Set, BSBSS00056 Small Business Preparatory Skill Set, TLI11315 Certificate I in Logistics, Units
    $12.00
  • BSBITU101_WIN7

    $12.00

    BSBITU101_WIN7

    Operate a personal computer

    Categories: BSB20215 Certificate II in Customer Engagement (Superseded), BSBSS00034 Basic Customer Engagement Skill Set, BSBSS00056 Small Business Preparatory Skill Set, TLI11315 Certificate I in Logistics, Units
    $12.00
  • BSBWHS201

    $12.00

    BSBWHS201

    Contribute to health and safety of self and others (Superseded)

    Categories: BSB10115 Certificate I in Business (Superseded), BSB20115 Certificate II in Business (Superseded), BSB20215 Certificate II in Customer Engagement (Superseded), BSB30215 Certificate III in Customer Engagement (Superseded), BSB30415 Certificate III in Business Administration (Superseded), BSB30915 Certificate III in Business Administration (Education) (Superseded), BSB31015 Certificate III in Business Administration (Legal), BSB31115 Certificate III in Business Administration (Medical) (Superseded), BSBSS00034 Basic Customer Engagement Skill Set, FNS20115 Certificate II in Financial Services, FNS30115 Certificate III in Financial Services (superseded), FNS30315 Certificate III in Accounts Administration, FNS40215 Certificate IV in Bookkeeping, FNS40615 Certificate IV in Accounting, FNS41815 Certificate IV in Financial Services (superseded), ICT10115 Certificate I in Information Digital Media and Technology, ICT20115 Certificate II in Information Digital Media and Technology, ICTSS00033 Basic Computer Hardware and System Troubleshooting Skill Set, ICTSS00044 Computing and Application Fundamentals Skill Set, ICTSS00045 Computing Fundamentals Skill Set, Units
    $12.00

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  • TLI Transport and Logistics

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