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Home / BSB Business Services / Qualifications / BSB20120 Certificate II in Workplace Skills

BSB20120 Certificate II in Workplace Skills

Total number of units = 10

5 core units plus

5 elective units, of which:

1 elective unit must be selected from Group A

1 elective unit must be selected from Group B

for the remaining 3 elective units:

up to 3 units may be selected from Groups A, B and C

if not listed, up to 2 units may be selected from a Certificate I, Certificate II or Certificate III from this or any other currently endorsed Training Package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Showing 1–16 of 19 results

  • BSBCMM211

    $12.00

    BSBCMM211

    Apply communication skills

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, BSB30719 Certificate III in Work Health and Safety, FNS20120 Certificate II in Financial Services, Units
    $12.00
  • BSBCRT201

    $12.00

    BSBCRT201

    Develop and apply thinking and problem solving skills

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, Units
    $12.00
  • BSBDAT201

    $12.00

    BSBDAT201

    Collect and record data

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, Units
    $12.00
  • BSBFIN301

    $15.00

    BSBFIN301

    Process financial transactions

    Categories: All Units, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, BSB40120 Certificate IV in Business, Units
    $15.00
  • BSBOPS201

    $19.00

    BSBOPS201

    Work effectively in business environments

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, ICT20120 Certificate II in Applied Digital Technologies, Units
    $19.00
  • BSBOPS202

    $12.00

    BSBOPS202

    Engage with customers

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, FNS30120 Certificate III in Financial Services, ICT20120 Certificate II in Applied Digital Technologies, Units
    $12.00
  • BSBOPS203

    $12.00

    BSBOPS203

    Deliver a service to customers

    Categories: All Units, BSB20120 Certificate II in Workplace Skills, ICT20120 Certificate II in Applied Digital Technologies, TLI20420 Certificate II in Supply Chain Operations (superseded), TLI20421 Certificate II in Supply Chain Operations, Units
    $12.00
  • BSBPEF101

    $12.00

    BSBPEF101

    Plan and prepare for work readiness

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, BSBSS00125 Workplace Foundations Skill Set, Units
    $12.00
  • BSBPEF201

    $12.00

    BSBPEF201

    Support personal wellbeing in the workplace

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, ICT20120 Certificate II in Applied Digital Technologies, Units
    $12.00
  • BSBPEF202

    $12.00

    BSBPEF202

    Plan and apply time management

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, ICT20120 Certificate II in Applied Digital Technologies, Units
    $12.00
  • BSBSUS211

    $12.00

    BSBSUS211

    Participate in sustainable work practices

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, ICT20120 Certificate II in Applied Digital Technologies, Units
    $12.00
  • BSBTEC101

    $12.00

    BSBTEC101

    Operate digital devices

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, BSBSS00124 Workplace IT Foundations Skill Set, Units
    $12.00
  • BSBTEC201

    $12.00

    BSBTEC201

    Use business software applications

    Categories: All Units, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, FNS20120 Certificate II in Financial Services, ICT20120 Certificate II in Applied Digital Technologies, TLI20420 Certificate II in Supply Chain Operations (superseded), TLI20421 Certificate II in Supply Chain Operations, Units
    $12.00
  • BSBTEC202

    $12.00

    BSBTEC202

    Use digital technologies to communicate in a work environment

    Categories: All Units, BSB20120 Certificate II in Workplace Skills, BSB30120 Certificate III in Business, ICT20120 Certificate II in Applied Digital Technologies, Units
    $12.00
  • BSBTEC203

    $12.00

    BSBTEC203

    Research using the internet

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, BSBSS00112 Workplace Technology Skill Set, Units
    $12.00
  • BSBTWK201

    $12.00

    BSBTWK201

    Work effectively with others

    Categories: All Units, BSB10120 Certificate I in Workplace Skills, BSB20120 Certificate II in Workplace Skills, ICT20120 Certificate II in Applied Digital Technologies, Units
    $12.00
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